Terms & Conditions
Please read these Terms and Conditions carefully before using our services. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
Table of Contents
- 1. Acceptance of Terms
- 2. Description of Services
- 3. User Accounts
- 4. Acceptable Use
- 5. Intellectual Property
- 6. Payment & Billing
- 7. Data & Privacy
- 8. Warranties & Disclaimers
- 9. Limitation of Liability
- 10. Indemnification
- 11. Termination
- 12. Governing Law
- 13. Changes to Terms
- 14. Contact Information
1. Acceptance of Terms
By accessing or using any services provided by TeleWorld AI (“Company,” “we,” “us,” or “our”), including our website, AI-powered tools, applications, and related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you must not access or use our Services. These Terms apply to all visitors, users, and others who access or use the Services.
By creating an account or using our Services, you represent that:
- You are at least 18 years of age or the legal age of majority in your jurisdiction
- You have the legal capacity to enter into a binding agreement
- You are not barred from using the Services under applicable law
- You will comply with all applicable local, national, and international laws
2. Description of Services
TeleWorld AI provides a range of AI-powered technology solutions, including but not limited to:
AI Agent Solutions
Intelligent chatbots, virtual assistants, and automated customer-support systems.
Data Analytics
AI-driven analytics, reporting dashboards, and business intelligence tools.
Web Development
Custom website development with integrated AI features and intelligent UX.
Automation
Workflow automation, process optimisation, and intelligent task management.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
3. User Accounts
3.1 Account Creation
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must:
- Use a strong, unique password for your account
- Enable two-factor authentication where available
- Immediately notify us of any unauthorised access or security breach
- Not share your account credentials with any third party
3.3 Account Termination
We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise objectionable.
4. Acceptable Use
You agree not to use the Services for any purpose that is unlawful or prohibited by these Terms. Specifically, you agree not to:
- Use the Services to generate, distribute, or store content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
- Attempt to gain unauthorised access to any portion of the Services, other accounts, or computer systems
- Interfere with or disrupt the integrity or performance of the Services
- Use automated tools (scrapers, bots) to access the Services without express permission
- Reverse-engineer, decompile, or disassemble any aspect of the Services
- Use the Services in any manner that could damage, disable, or impair the Services
- Violate any applicable international, national, or local law or regulation
- Collect or track personal information of other users without their consent
5. Intellectual Property
5.1 Our Intellectual Property
The Services and their original content, features, and functionality are and will remain the exclusive property of TeleWorld AI. The Services are protected by copyright, trademark, and other intellectual-property laws.
Our trademarks, logos, and service marks may not be used in connection with any product or service without prior written consent from TeleWorld AI.
5.2 User Content
You retain ownership of any content you submit, post, or display through the Services (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and distribute your content solely for the purpose of operating and improving our Services.
5.3 AI-Generated Outputs
Content generated by our AI tools (“AI Outputs”) is provided for your use subject to these Terms. You acknowledge that AI Outputs may not be unique and similar outputs may be generated for other users. We make no claims of ownership over AI Outputs produced for you.
6. Payment & Billing
6.1 Pricing
Certain Services may require payment. Prices are displayed in the currency specified at the time of purchase and are subject to change. We will provide reasonable notice of any price changes.
6.2 Payment Terms
- All fees are non-refundable unless otherwise stated or required by law
- You are responsible for all taxes associated with your use of the Services
- Subscription fees are billed in advance on a recurring basis
- Failure to pay may result in suspension or termination of your access
6.3 Refund Policy
Refund requests are evaluated on a case-by-case basis. Please refer to our Refund & Returns Policy for detailed information about eligibility and the refund process.
7. Data & Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection, use, and processing of your data as described in the Privacy Policy. You also acknowledge that:
- Data processed by our AI systems may be used to improve our models and Services
- We implement industry-standard security measures to protect your data
- You may request deletion of your data in accordance with our Privacy Policy
- We comply with GDPR and other applicable data-protection regulations
8. Warranties & Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that:
- The Services will function uninterrupted, secure, or error-free
- The results obtained from the Services will be accurate or reliable
- AI-generated content will be free from errors, biases, or inaccuracies
- Any defects in the Services will be corrected
You acknowledge that AI technology is evolving and outputs should be reviewed and verified before reliance or use in critical applications.
9. Limitation of Liability
To the maximum extent permitted by applicable law, TeleWorld AI and its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, use, or goodwill
- Service interruption or computer damage
- Cost of procurement of substitute goods or services
- Any matter relating to the Services
Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless TeleWorld AI and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of and access to the Services
- Your violation of any term of these Terms
- Your violation of any third-party rights, including intellectual-property rights
- Any content you submit, post, or transmit through the Services
11. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination:
- Your right to use the Services will immediately cease
- We may delete your account and all associated data, subject to our data-retention policies
- Any provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict-of-law provisions.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Services.
14. Contact Information
If you have any questions about these Terms, please contact us: